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What are preorders?

Preorders are items that are currently in manufacturing! They will arrive much later than regular products, the wait can be up to three months. These designs are often limited as well. I make sure to keep my socials updated about these processes, and you can contact me anytime to ask about the manufacturing status.

I often drop preorders in sets of 6, though occasionally have pairs or trios of previously done characters to restock them.

Preorders and Shipping

If you order preorders alongside regular items, the regular items will be held back to be shipped together alongside the preorder, saving you on shipping!

If you want your regular items shipped immediately, please order preorders and regular items in separate carts to ensure you pay the correct amount of shipping!

Shipping

Shipping is also free if you buy over 2.5 kilos worth (Each plush is 250 grams for reference) you get free shipping! I know prices are very costly because I am based in Australia, so I'm very grateful for anyone's understanding <3

All international buyers are responsible for any taxes, customs, VAT and duties.

International Shipping:

Shipping takes 9-12 days, excluding customs time, from dispatch to arrive from me to you! make sure if you need something by a deadline to spare some extra time, since customs can add an extra few days to a week if they're being fussy. All orders come with a tracking code (Sent through dispatch notification)

Domestic Shipping (Australia):

Shipping takes about a week or less!

Shipping is also free if you buy over 2.5 kilos worth (Each plush is 250 grams for reference) you get free shipping! I know prices are very costly because I am based in Australia, so I'm very grateful for anyone's understanding <3

All international buyers are responsible for any taxes, customs, VAT and duties.

International Shipping:

Shipping takes 9-12 days, excluding customs time, from dispatch to arrive from me to you! make sure if you need something by a deadline to spare some extra time, since customs can add an extra few days to a week if they're being fussy. All orders come with a tracking code (Sent through dispatch notification)

Domestic Shipping (Australia):

Shipping takes about a week or less!

Orders if in stock (Read: Pre-orders) will be dispatched within a week window.

Returns are not accepted, but if you have an issue with your order please contact me and I am happy to help resolve the issue!

Since I'm a small business, I can't restock large items such as plushies on my own, around the clock. This is why we have preorders to make sure everyone gets a cat they want!

There's always a chance for a certain plush design to come back via preorders though, so be on the look out <3

Certain refunds do not include the costs of shipping.

Refunds are only available if:

• You have not received your item after an abnormal period of time (Shipping not refunded)
• An item has arrived extremely damaged, only the damaged items will be refunded
• Your order is exclusively preorders (Shipping will also be refunded)
• Your order has not been dispatched yet (Shipping will also be refunded)

I also am willing to resend orders free or charge instead of a refund! You get the tracking code for it.